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Care Connect · The Intelligence Layer

Intelligence isn’t collected. It’s discovered.

Every conversation.

Every observation.

Every subtle change.

Continuously transformed into structured clinical intelligence.

The Gap

Healthcare sees visits.
Caregivers see life.

Most of what matters happens between appointments.
FirstHx turns everyday observations into early insights.

Traditional care

Disconnected.

A handful of visits. Months of unknowns.

Visit

Feb

Visit

May

Visit

Aug

Visit

Nov

The rest of the year is invisible.

  • Walking slower
  • Sleeping more
  • Eating less
  • Missed medication
  • More forgetful
  • Mood changed

Continuous care with FirstHx

Connected.

Continuous insights. Earlier action.

  • Mobility

    Trend detected

    ↓ 8%
  • Nutrition

    Pattern detected

    Early signal
  • Cognition

    Subtle decline

    Assess
  • Overall risk

    Low–moderate

    Monitor

Every layer of Care Connect in motion.

Each capability assembles itself out of everyday caregiver observations — in real time.

New diagnosisHospital admissionSpecialist consultMedication changesFunctional declineWeight changes

Caregiver Update

Every clinical event is organized into one longitudinal record.

Appetite
Mobility
!Memory concerns
Sleep changes
Behaviour
Mood changes

Change Detection

Identify subtle decline before it becomes a crisis.

Falls Risk
62
Nutrition Risk
45
Cognitive (NFI)
71
Activities of Daily
55
Medication Adherence
82
Frailty Indicators
66

Risk Assessments

Standardized assessments without extra documentation.

Resident declining · 14 days
Nutrition risk increasing
Memory concerns worsening

Clinical Intelligence

Actionable alerts that help teams intervene earlier.

From daily observations to proactive care.

What we capture

Everyday observations. Structured data.

Functional Health

  • Walking
  • Transfers
  • Balance
  • Falls
  • Mobility

Caregiver notes

"Mom is holding the railing more."

Structured insight

Fall-risk signal · SNOMED-mapped

Daily Living

  • Nutrition
  • Hydration
  • Sleep
  • Exercise
  • Personal care

Caregiver notes

"He's leaving half his dinner."

Structured insight

Nutrition alert · trending

Cognitive Health

  • Memory
  • Confusion
  • Communication
  • Orientation
  • Mood

Caregiver notes

"She asked me the same thing twice."

Structured insight

Cognitive-decline signal

Clinical Monitoring

  • Medication adherence
  • Symptoms
  • Pain
  • Recovery
  • Behavioral changes

Caregiver notes

"Dad skipped his morning pills."

Structured insight

Adherence risk · action required

Why it matters

Small observations can change the course of care.

A daughter notices subtle confusion

The observation is shared

Risk is identified

Care is adjusted

A hospitalization is prevented

Designed around existing workflows

Built to fit into healthcare.

FirstHx integrates with existing clinical workflows, supporting care teams without creating additional documentation, duplicate work, or workflow disruption.

The technology adapts to your organization — not the other way around.

Integrated with PointClickCare

Integration surface

  • EHR / EMR of your choice

  • Existing care-planning tools

  • SNOMED · ICD · FHIR

  • HIPAA · PIPEDA compliant

Solutions

Wherever aging happens.

Long-Term Care

Continuous caregiver intelligence supporting proactive resident care.

Retirement Living

Earlier detection of health changes while promoting independence.

Home Care

Connect families and care teams with structured clinical updates.

Community Aging

Support older adults living safely at home.

Health Systems

Create a continuous intelligence layer across the care continuum.

Population Intelligence

See what’s happening before it becomes a crisis.

Heatmaps

Regional and community views of risk and resource use.

Risk trends

Longitudinal risk signals across your entire population.

Falls

Incidence, contributing factors, and interventions at a glance.

Nutrition

Appetite and hydration signals surfaced early, cohort-wide.

Cognitive changes

Identify early signs of memory decline, confusion, and behavioural changes before they become safety concerns.

Resource utilization

Right-size staffing, home visits, and follow-ups to real demand.

The difference

Traditional care vs. Caregiver Intelligence.

Traditional care

Point-in-time.

  • Episodic
  • Reactive
  • Appointment-based
  • Fragmented information
  • Limited visibility
  • Static records

FirstHx Caregiver Intelligence

Continuous.

  • Continuous
  • Proactive
  • Daily observations
  • Structured intelligence
  • Longitudinal trends
  • Earlier intervention

A continuously evolving view of every patient.

Transform everyday observations into structured longitudinal intelligence that helps detect change before it becomes a crisis.